Clinical Skills Center

The Clinical Skills Center provides a safe, structured, and standardized learning environment through self-reflection, observation, communication and compassion.  We are dedicated to assisting diverse healthcare professionals reach beyond the clinical diagnosis and to treat each patient with dignity and humanity, while improving the quality of healthcare education using a standardized patient program. A standardized patient is an individual who has been carefully trained to portray a patient, family member or other character during encounter with a learner. Standardized patient roles range from the simple (routine physical exam) to the more complex (disease diagnosis), offering the learner a wide variety of experiences. Learners may interact with the standardized patient in small group settings or in one-on-one encounters.

Working closely with faculty from the Zucker School of Medicine and the Graduate Nursing and Physician Assistant Studies, the Clinical Skills Center provides methods of assessing clinical skills in a controlled environment. The Observed Structured Clinical Exam (OSCE) is a unique assessment tool, giving learners an opportunity to interview and examine standardized patients in a mock clinical setting. The standardized patient is trained to observe the learner during an encounter and give appropriate post-encounter feedback both on a checklist and face to face. The encounters are recorded and pre- and post-encounter data is collected and reviewed by faculty.

Standardized patients are also an increasingly popular and integral addition to both clinical and non-clinical learner-encounters for programs throughout the health system. Their detailed and realistic portrayal of patients, family members, staff members and administrators provides a unique and practical experience for learners from a variety of disciplines. The Clinical Skills Center provides a safe environment in which learners are able to practice physical examination skills, history-taking skills and communication skills and receive immediate feedback from faculty, peers and the standardized patient. 

As part of Northwell health and with our expertise in medical simulation and student assessments, we have the opportunity to provide services to diverse clinical and non-clinical departments (i.e. Emergency Medical Institute (EMI), residency programs, physician leadership and mental health) participate in health system initiatives and research projects.     

The Center for Learning & Innovation is transforming healthcare education.

Access iLearn

Northwell Health employees and members of the community can register for classes and seminars online. Employees must access iLearn through the Intranet.  Community members can register by clicking on the following link:

Guest registration

Administrative Fellowship Program

Our program trains tomorrow’s healthcare leaders.