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Construction alters traffic flow to North Shore University Hospital’s Monti Lobby, emergency department entrances

Outside North Shore University Hospital.

Don Monti Lobby expansion project begins


Construction will require visitors to use new routes into North Shore University Hospital (NSUH) beginning in September. The main entrance will undergo a $12 million renovation over an eight-month period while Emergency Department traffic will be diverted to a different entrance because of additional campus construction.   

While the main hospital entrance will remain open during construction, visitors will be redirected through a smaller, temporary access point until early 2020. Valet parking services will also continue to operate from the lobby circle, available through Entrance No. 3 off Community Drive. The parking garage, which is not impacted, is located at the same entrance.

An expanded Don Monti Lobby will encompass 6,700 square feet and be completed in early 2020. The lobby renovation will expand its current footprint and relocate the gift shop, patient and family centered care team, resource center and administrative offices to other locations within the hospital.   

Emergency Department visitors directed to entrance No. 1

“The current main entrance of the hospital was built nearly 30 years ago and does not provide adequate space for our guests during the arrival process. There are many features and programs along with this lobby modernization that will improve how we are looking at the spectrum of health care,” said Jon Sendach, FACHE, deputy executive director at NSUH. “For example, we are proud to introduce a Caregiver Center to our main lobby as an open resource for the community to access. This is a center providing support for individuals who provide daily home care and long term support for loved ones. Our patients deserve a better first arrival, and this expansion will allow us the space to meet our patients’ expectations.”

Construction will also require visitors to the Emergency Department to use a different entrance. Only ambulances will be allowed to enter the grounds through Entrance No. 2. Visitors should instead go to Entrance No. 1 on the hospital’s north side and proceed to complementary valet parking.

North Shore University Hospital is Long Island’s highest-rated hospital – and ranked among the top four in the metro area and state, according to U.S. News & World Report’s 2019-20 Best Hospital rankings.

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