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In the Heart of the Hospital

The new Heart Hospital at North Shore University Hospital in Manhasset unites the cardiac expertise of NSUH and Long Island Jewish (LIJ) Medical Center in one patient-friendly place.

Approaching this hospital-within-a-hospital, patients will find a dedicated entrance and parking area, plus curbside registration with a personal concierge. Inside, they have the clinical advantages of one of New York State's largest programs for cardiothoracic surgery and interventional cardiology.

Heart Hospital patients benefit from consistently superior outcomes, according to the New York State Department of Health (DOH). The most recent DOH statistical analyses, released in late September, rank LIJ Medical Center (whose staff is now part of the Heart Hospital at NSUH) as one of only three hospitals in the state that provides superior outcomes for certain open-heart surgeries, and NSUH as one of only four New York facilities to offer significantly better survival rates for angioplasty, earning them the DOH's prestigious double asterisk.

These results are particularly impressive because the Heart Hospital achieves them while treating patients who many hospitals turn away because they require complex care.

"Unlike other cardiac programs in the region, we accept any patient at any time, without regard to the severity of illness or socioeconomic level," said Alan Hartman, MD, Northwell Health's senior vice president, executive director and chair of cardiothoracic surgery. "In fact, we treat more life-threatening aortic dissections than any other program in the tri-state region and still manage to achieve superlative ratings for outcomes from the state Department of Health.

"It's about more than just the numbers," Dr. Hartman added. "We are committed to helping all patients, no matter their risk."

"We didn't set out just to attract more patients," said Barry Kaplan, MD, codirector of the Heart Hospital, chair of cardiology at NSUH and LIJ, and chair of Northwell Health's cardiology services. "The objective has always been to deliver high-quality care, while providing patients with experiences and outcomes they cannot get elsewhere.

"Integrating the cardiac programs of NSUH and LIJ helps us give patients the best care," Dr. Kaplan continued. "And because Heart Hospital physicians participate in multicenter research studies and national and international clinical trials, our patients can access medical services and treatment technologies of the future today."

A network of support

The interdisciplinary Heart Hospital staff reviews each patient's case daily. Augmenting their skills and experience are services and infrastructure that only an integrated health organization like Northwell Health can offer. For example:

  • The helipad atop NSUH allows transfers from other facilities via SkyHealth, Northwell's helicopter emergency medical service.
  • Paramedics and emergency medical technicians within the health system's Center for Emergency Medical Services, metro New York's largest hospital-based ambulance fleet, maintain communication with board-certified emergency medicine physicians who guide critical care while patients are en route to the hospital.
  • Follow Your Heart helps cardiac surgery patients avoid preventable hospital readmissions. The Northwell program provides patients with multiple follow-up home visits from the same health care providers who helped them while they were in the Heart Hospital. Patients appreciate continuity of care via the same team, from diagnosis to discharge and follow-up.