Help & FAQ > Financial assistance
No. All information in your application is kept confidential.
If you need more medical care, please contact the Financial Assistance Unit at (800) 995-5727 so that your prior application can be re-evaluated.
You can appeal the decision by writing to us and submitting any additional information and/or documents that you would like for us to review.
First, make sure that you attach all requested documentation to your application. If we do not receive all of your documentation, we cannot process your request.
Weekdays 8 am - 8 pm
Weekends 9 am - 5 pm
Calling after hours?
You can leave a message and someone from our team will return your call.
If you need a Northwell ambulance please call (833) 259-2367
Our representatives are available to schedule your appointment on weekdays from 8am to 8pm and weekends from 9am to 5pm. You may also leave a voicemail message after regular business hours, and we will return your call.