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How can we help you today?

I have completed an application. Now what?

Please mail your completed application and documents to the Financial Assistance Unit, P.O. Box 9001, Melville, NY 11747. If you have any questions, please call the Financial Assistance Unit at (800) 995-5727.

Once you have submitted a complete application with the requested documentation, you may disregard your bill until a final decision is made.

We will contact you, in writing, within 30 days with a decision on your application. If you are approved, we will let you know what your new account balance is. The Financial Assistance Unit can set up a monthly payment plan if you need help paying your new balance.

You may also be wondering....

Can you tell me more about the household income requirements?

To be eligible for the Northwell Financial Assistance Program, you must live in a household with an annual income under 500 percent of the Federal Poverty Level.

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How can I apply for the Financial Assistance Program?

To apply for Financial Assistance please call us at (800) 995-5727 or visit the Financial Assistance Program page to apply online. Applications are available in multiple languages.

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I received a bill from Northwell Health, but I am uninsured or underinsured and can't afford to pay it. How can Northwell help me?

The Northwell Financial Assistance Program provides reduced fees for uninsured or underinsured patients.

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