(516) 562-0100

300 Community Drive
Manhasset, New York 11030

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At the heart of Northwell Health are its hospitals, where the very latest advances in medicine are changing and saving lives every day throughout the New York metropolitan region.

Patients come first in everything we do from personalized care and the use of advanced technologies to cutting-edge research and program support. Your gift directly impacts the health of our community while transforming the future of medicine in your own backyard.

Click here to support North Shore University Hospital


Volunteers are an integral and valuable component of the hospital’s team, and they often serve as a source of comfort and cheer to those who are hospitalized.

No matter your age, you can make a difference in the lives of our patients by becoming a volunteer. Through volunteering at North Shore University Hospital, you will have the opportunity to learn more about our world-class services, gain valuable experience and make long-lasting friendships.

Become a Volunteer at North Shore University Hospital     

We offer a variety of volunteer opportunities that can be customized to meet your needs and fit your schedule. Even if you are not sure about how you may fit in, we will help you choose an opportunity based on your background and experience. Listed below are available volunteer opportunities based on our current needs. Additional volunteer opportunities may exist.

  • Surgical Waiting Room:
    • Provide communication to families during their loved one’s surgery
    • Must be customer service oriented: reliable, compassionate and able to communicate well with others while comforting families
    • Flexible weekday and Saturday shifts available
  • Hospital Elder Life Program (HELP):
    • Improve the hospital experience of older patients by providing companionship, stimulation, orientation and therapeutic recreation interventions
    • Must be reliable and have strong communication skills with an interest in helping our geriatric patients
    • Classroom and unit training is provided and required
  • Reception/Lobby Ambassadors:
    • Be one of the first people that patients and/or families meet
    • Must represent the hospital by being professional and welcoming
    • Greet patients, provide needed directions and escort people to their destination
    • Flexible schedules available
  • Patient and Family Ambassadors:
    • Promote patient and family centered care, enhance service by welcoming patients and offer various hospital services. Round on patient units to help address nonclinical needs, assist with service recovery in a timely manner and support unit staff in its efforts to make patients comfortable
    • Must be a courteous and active listener who is able to execute assignments with discretion
    • Personalized and unit training is required and provided
  • Gift Shop:
    • Provide a customer-focused environment for our patients and families
    • Experience in sales, stock and as a cashier is helpful
    • Must be able to stand and walk throughout the shop during your shift
    • Flexible schedules are available
  • Mealtime Mate Feeders
    • Help patients who need assistance with their meals
    • Must be reliable and have strong communication skills with an interest in helping others
    • Classroom and unit training is provided and required
    • Flexible schedules are available
  • Departmental Liaisons:
    • Enhance the patient experience while assisting staff in various departments and units by helping to meet the needs of patients
    • Assist with errands, phones, and clerical work
    • Must be caring, reliable and possess strong communication skills. Must also be able to stand for a period of time
    • Flexible schedules available 7 days a week
    • Departments include but not limited to Patient Care Units, Cardiac Cath Lab, Pre-Surgical Testing, Emergency Department, Cardiology, Ambulatory Care
  • Stroke Club Volunteers:
    • Offer the stroke survivor and care giver support and encouragement
    • Assist with meeting set up and registration
    • Must be reliable, caring and compassionate
    • Assistance needed on Friday’s from 10:00am to 2:00pm
  • Clerical Assignments:
    • Filing, copying, collating, answering phones, light data entry, and running errands
    • Available in a variety of departments throughout the hospital
    • Monday to Friday 9 a.m. to 5 p.m.

Requirements for Volunteering at North Shore University Hospital

We look for volunteers who are committed to making a difference in our patient’s lives. If you are caring and compassionate, this is an opportunity for you to use your unique talents and skills while providing a meaningful and satisfying experience, as well as gain valuable exposure to the healthcare industry.

Requirements include the following:

  • The minimum age to volunteer at NSUH is 14
  • There is a 100-hour commitment per calendar year
  • Volunteers must meet the standards of patient- and family-centered care: professional, courteous, compassionate and respectful
  • Applicants must be interviewed. If accepted, there is a 6-month probationary period
  • All applicants must attend a mandatory volunteer orientation, receive medical clearance and volunteers 18 years of age and older must complete and clear a background screening before they can begin their assignment
  • Junior volunteers ages 14-18 must also submit working papers and a letter of recommendation from a guidance counselor or teacher
  • Junior volunteers are on-boarded 3 times a year; spring (March), summer (June) and Fall/Winter (October). Please note that this program fills up 6 months in advance.

*The volunteer on-boarding process may take 4-6 weeks to complete.

We cannot guarantee employment. Please consult Northwell Health Careers for more information about job opportunities.

To apply to become a Volunteer at North Shore University Hospital, please contact us at 516-562-4947. The volunteer office is open 7 days a week from 9:00am to 5:00pm. You may also download the attached application here. If you are in high school and at least 14 years of age, please download additional application forms here. Please mail all applications to us at the following address:

North Shore University Hospital 
Volunteer Services Department
300 Community Drive 
Manhasset, NY  11030

Healthcare Exploration Program

Position Type: Unpaid Shadowing Experience
Duration: June 11th, 2018 – August 3rd, 2018

The Northwell Health Healthcare Exploration Program at North Shore University Hospital is designed to expose the undergraduate college student to various careers in the medical field. Through a balanced 8-week curriculum, students will encounter a broad range of clinical services at a tertiary care medical center. Based on the student’s interest, students spend a time shadowing Physicians, Surgeons, Nurses, and Physician Assistants in the following clinical areas: Neurosciences, Cardiology, Orthopedics, Emergency Medicine, Perioperative Services, Pediatrics/Neonatal ICU, Medicine, and Cancer Services. In addition to shadowing healthcare providers, students also have the opportunity to explore the medical education components of healthcare by attending Grand Rounds. While students do not provide direct patient care, they are encouraged throughout the process to ask questions, become engaged with the healthcare providers, and obtain their own mentor during their internship experience.

The Summer 2018 application is now open. Please submit both an application and an academic letter of recommendation. The deadline is January 26th, 2018.

The Auxiliary at North Shore University Hospital

For more than 60 years, the Auxiliary has been a volunteer force and integral part of NSUH in raising funds to help the growth and evolution of the hospital, providing important programs and services, serving as good will ambassadors and acting as a vital link to the community.

Programs and services include: Diabetes Wellness Program, Stroke Club, Sexual Assault Nurse Examiner Program (SANE), Center for Aids Research & Treatment, Nursing Awards, Every Woman Matters Walk, scholarships for our Junior Volunteer Program, Surgical Waiting Room, Chaplaincy Department, Katz Women’s Hospital, Child Life, Palliative Care, Cardiac Cath Lab, Hospital Elder Life Program (HELP) and our new Air Ambulance Helipad at North Shore University Hospital.

The Auxiliary’s fundraising efforts include; Golf Outing, Vendor Sales, Photo Contest, Book Sales, Car and other Raffles, Tribute Fund, Tree of Lights Ceremony and Gift Shop sales. 

If you would like to become a member of our Auxiliary or to make a donation, please call the Volunteer Services Department at 516-562-4947. 

Volunteer voice

To learn more about our world-class programs, volunteers, and auxiliary members who help support North Shore University Hospital, read the Volunteer Voice. The Volunteer Voice is a newsletter written by North Shore University Hospital volunteers.

Read the current issue

Organ donation

We may not want to think about what's going to happen to our bodies after we die, so it can be hard to consider donating your organs and tissue. But, thousands of Americans die each year because there are not enough suitable donors. Being an organ or tissue donor is a generous, rewarding decision that can save many lives.

Become a tissue and organ donor

When you become an organ donor, you donate life. Consider these facts from the New York Organ Donor Network (NYODN):

  • More than 120,000 people nationwide are on the national waiting list for a lifesaving organ transplant, including approximately 10,000 New Yorkers.
  • Every 10 minutes, another person is added to the list.
  • A single donor can save the lives of eight people through organ donation and improve the lives of up to 50 others with tissue donation.

Types of tissue and organ donors

  • Organ donation - The donation of an organ from an individual who has been declared brain dead. The organs are transplanted into individuals based on need through a national waiting list.
  • Tissue donation - The donation of tissue (bone, eyes, fascia, heart valves and vessels) from an individual who has suffered cardiac or brain death.
  • Living donation - The donation of organs from a living donor to an individual with a matching blood and/or tissue type.
  • Consent for donation - An approval from the family of a organ or tissue donor to donate tissue and/or organs. Even if a patient has signed a donor card, the family still needs to consent.

Tissue and organ donation at North Shore University Hospital

North Shore University Hospital works with NYODN to facilitate tissue and organ transplants. Here are some ways that we’re helping improve donation rates in our region:

  • We are a member of the Health Resource and Service Administration’s (HRSA) Organ Donation Breakthrough Collaborative.
  • Through our Service Improvement Coordinating Group for Donation, representatives from all North Shore-Long Island Jewish Health System hospitals meet bi-monthly to share best practices in organ and tissue donation.
  • NSUH health care professionals have formed a Donor Council, a hospital-based group that is committed to donation initiatives.
  • We provide ongoing education for physicians, nurses, ancillary hospital staff and the community about tissue and organ donation.
300 Community Drive
Manhasset, New York 11030
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