Manhattan Eye, Ear & Throat Hospital participates in most insurance and managed care plans. Please note that your insurance company may require certification before your procedure. A complete listing of all accepted insurance plans can be found here.
Based on information provided during your preadmission interview, our financial counselors will notify you of any estimated charges that you are responsible for, including copayments, deductibles or other costs.
The hospital's staff may contact you before your surgery to obtain necessary insurance information such as:
- Current insurance subscriber name
- Certificate number
- Effective date of plan
- Policy number
- Company name
The staff may also notify you about any of the estimated charges for which you are responsible.
You will be informed of any payment you are responsible to cover such costs as co-payments or deductibles, depending on your insurance plan. It is imperative that you bring your insurance cards or any other medical insurance papers with you when you are admitted.
Self-paying patients will be asked for a deposit equal to the estimated charges of similar procedures and diagnoses.
A final hospital bill is mailed approximately 10 days after discharge. Any charges posted to your hospital account after that time will be reflected in your next monthly statement.
Please note: Your bill does not include fees from your anesthesiologist, radiologist, pathologist or private duty nurses. These bills are mailed to you separately and are payable directly to these professionals, not to the hospital. Please direct any questions you may have to the individual physician or professional.
Manhattan Eye, Ear & Throat Hospital is committed to serving patients whether or not they can pay for part or all of the essential care they receive.
The hospital has implemented a financial aid policy for patients in need of financial assistance that are consistent with its mission and values and takes into account the patient’s ability to contribute to the cost of care and the hospital’s financial ability to provide care.
All patients who seek assistance will be given a financial assessment to determine their ability to pay for the services they receive. This will include assistance in completing an application for coverage under the federal medical assistance program (Medicaid). The hospital will also conduct a financial screening assessment to determine the patient's eligibility for coverage under the hospital's charity care program or at a reduced fee for patients with limited means. For information, please call (212) 434-3041.
It is necessary that financial aid applicants provide the hospital with accurate and complete information, including necessary documents and any and all financial and other information needed to enroll in a publicly-sponsored insurance program.
For information regarding financial assistance please call at (800) 995-5727 or visit us online at financial assistance.
The hospital accepts the following methods of payment:
- Certified checks
- Credit cards: American Express, Visa and MasterCard. Please note that the patient is is responsible for any overage beyond their credit limit and the amount owed the hospital.
Patients wishing to pay their bill remotely may do so via the online bill pay tool available at pay online. After navigating to this page please select “Make a Payment Now” and then “Payment for Hospital” and select “Lenox Hill Hospital/Manhattan Eye, Ear & Throat Hospital” from the dropdown menu.
If you have any financial questions before your surgery or after being discharged from the facility please call (800) 995-5727.