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A new era of emergency care focused on convenience, the latest technology and service to the community
Unlike a typical urgent care center, we provide 24/7 emergency care to the entire community. Our approach is designed to offer our community emergency care that is uniquely efficient and accessible.
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What we do

Lenox Health Greenwich Village (LHGV) represents a new era of health care focused on convenience, the latest technology and service to the community. We provide 24/7 emergency care to the entire community. Our approach is designed to offer our community emergency care that is uniquely efficient and accessible.

Our freestanding emergency department, which is a division of Lenox Hill Hospital, provides around-the-clock access to physicians and nursing staff who are board certified in emergency medicine. We can handle any medical emergency that a traditional hospital-based ER might treat.

The emergency department at LHGV may not be physically located within a hospital, but it is a vital program of Northwell Health, one of the largest health systems in New York state. This means the resources and knowledge of our vast clinical network - including 22 hospitals, over 550 outpatient facilities, more than 2,800 full-time physicians and 15,000+ nurses - support every single patient we treat.


Wait times

Shorter wait times for faster recovery

We believe that emergencies require immediate help - period. That's why our freestanding emergency department boasts short wait times to get you the help you need, when you need it. 

When you're here

When you arrive at the LHGV emergency department, you will be met by a nurse and emergency department associates to begin your registration and triage process simultaneously, so you don't have to repeat yourself. Our patient-centered culture ensures that you will be heard and assisted quickly. LHGV serves everyone, regardless of ability to pay.

After being escorted to one of our private treatment spaces, you will be cared for by a team of experienced emergency care professionals led by a board certified Emergency Physician. Your care team will work with you (and your primary care doctor or specialists, if you wish) to develop a plan of care that is individualized for your condition and needs. While the vast majority of patients are able to be treated and released home, should your condition require hospitalization, we will work with you to get you transferred to the hospital of your choice.

In addition to 24/7 care and 26 single patient rooms for safety, comfort and privacy, our emergency department offers:

  • Limited wait times
  • Bedside imaging equipment for rapid diagnosis
  • Bedside tablets for medical consults and communicating with loved ones
  • On-site lab and radiology facilities for rapid results
  • Sexual assault forensic examiner (SAFE) availability, 24 hours a day
  • Emergency transport to hospitals within the New York metropolitan area for patients requiring admission
  • Seamless blood drawing services through our Patient Services Center – no appointment needed
  • A full spectrum of radiology services in our outpatient imaging center

Conditions we treat

Equipped with advanced life support services, our emergency clinicians are able to treat a full range of illnesses and injuries, including the following:

  • Chest pain and other cardiac symptoms
  • Early-onset stroke
  • Shortness of breath
  • Respiratory illnesses (asthma, pneumonia, chronic bronchitis and emphysema)
  • Gastrointestinal illnesses
  • Influenza (flu)
  • Severe cuts and bums
  • Abdominal pain
  • Allergic reactions
  • Concussions
  • Fractures and joint injuries
  • Motor vehicle injuries
  • Occupational injuries
  • Sports injuries
  • Behavioral health issues

ER vs Urgent Care: What’s the difference

  Urgent Care Center Freestanding Emergency Dept.(Lenox Health Greenwich Village) Hospital Emergency Department
911 Receiving No Yes Yes
Acute Heart Attack Care No Treat, Stabilize, then Transfer Treat and Stabilize, then Admit or Transfer
Acute Stroke Care No Treat, Stabilize, then Transfer Treat and Stabilize, then Admit or Transfer
All welcome regardless of insurance and ability to pay No Yes Yes
Disaster Prepared, including Decontamination Center No Yes Yes
Emergency Physicians Specialist Training Varies Yes Yes
Emergency Trained RNs Usually not Yes Yes
EMTALA Regulations No Yes Yes
Major Trauma Mgmt No Stabilize and Transfer Stabilize, then Admit or Transfer
Operates 24/7/365 No Yes Yes
Psychiatric Capable No Yes Yes
Specialists Available for Care Coordination No Yes Yes
X Ray, Ultrasound, and/or CAT Scan Usually not Yes Yes

 

Chairman and Medical Director

Eric Scott Cruzen, MD, MBA

Chairman of Community and Acute Care Services, Lenox Hill Hospital

Specialties: Emergency Medicine

Additional leaders

Peter Glennon, RN

Assistant Director of Patient Care Services

Megan McNutt, MBA, MHA

Senior Administrative Manager