Quality measurements help to make sure that we provide the best possible care for you and your family. These measurements help us to ensure that we meet our goal of providing comprehensive care and support. What types of medical service and support are important to you? Guided by best practices for palliative care, we measure and compile data for each patient hosted by the Addeo House. Building on decades of hospice experience, Staten Island University Hospital has developed and refined protocols over the years. This wealth of experience enables our friendly staff to provide compassionate and efficient care. Our dedication to quality reflects how much we value the opportunity to improve a patient and family's hospice care experience. Allow us to help you through this difficult time.
E-mail: [email protected]
For general questions, contact customer service at (630) 792-5800.
Mail: Office of Quality and Patient Safety
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, Illinois 60181
For more information, call the Joint Commission’s toll-free complaint hotline at (800) 994-6610.
Monday–Friday: 8:30 a.m.–5 p.m., Central Time
Contact the New York State Department of Health, Home Health Agency hotline for any complaints or concerns regarding Hospice Services at 1-800-628-5972.