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Personalized support when you need it most

Undergoing any major surgical procedure can be stressful for you and your family. Our Nurse Navigator program gives you personalized, one-on-one support and guidance.

Before surgery, your nurse navigator works with team members to help coordinate and oversee:

  • Paperwork
  • Scheduling of diagnostic studies/surgery
  • Needs for transportation, hotel stays and meals
  • Distribution of educational materials and instructions regarding surgery and patient care

During your hospital stay, your nurse navigator works with team members to help coordinate and oversee:

  • Communication with you and your family about process and progress before and during surgery
  • Patient visitation
  • Patient discharge instructions, including issuing the discharge DVD and scheduling follow-up appointments.

After surgery, your nurse navigator works with team members to help coordinate and oversee:

  • Preparation and distribution of digital copies of your records
  • Communication with you or your family to answer questions and provide solutions
  • Scheduling of doctor appointments, if needed
  • Fulfillment of forms or letters pertaining to any disability