BAY SHORE, NY – Southside Hospital has been nationally recognized with the 2015 Guardian of Excellence Award by Press Ganey Associates, Inc., as a top-performing healthcare organization in radiation medicine. This is the second consecutive year Southside has earned the distinction for consistently reaching the 95th percentile or above within the discipline.
“It is gratifying to be recognized by Press Ganey for our department’s excellence and our efforts to provide the best patient care possible,” said John Ames, MD, chairman of radiation medicine at Southside Hospital.
Michael Interrante, chief radiation therapist, said Southside goes the extra mile in delivering individualized patient care by treating patients with the respect and dignity that a staff member would give to their own family. “Staff members form a bond with their patients, which culminates with the patient hitting a gong in the department at the end of treatment to the cheers of the entire department.”
He added that simple touches like that make a big difference in the patient experience, “Patients receive a ‘We Care Package’ at the start of their cancer treatment which includes treatment information, and a tote bag containing a personal water bottle, and a robe to replace the hospital gown. Our patients appreciate the attention to detail.”
For more information about Southside Hospital’s radiation medicine department, call 631-968-3636.