Lenox Hill Hospital Is First in Manhattan to Provide Webcams to Help Parents Bond with their Preemies in Intensive Care

Mom Rosemarie Skinta checks in on newborn son, Ethan, at Lenox Hill Hospital.

Lenox Hill Hospital, a member of Northwell Health, announced today that it has become the first neonatal intensive care unit (NICU) in Manhattan to adopt an innovative webcam system specifically designed for families to see their hospitalized infant whenever they wish, even if they are miles or oceans apart.

"We recognize how stressful it is for parents and other family members to have a hospitalized child under any circumstance," said Marty Ellington, MD, chairman of pediatrics at Lenox Hill Hospital. "The addition of this technology offers parents reassurance and allows them to begin bonding with their baby at a time when it is most needed and underscores our goal of providing the highest level of patient- and family-centered care."

Working with Northwell Health’s Office of the CIO, Lenox Hill Hospital installed 10 NICVIEW cameras, which are individually mounted at each baby’s bed space. The bedside camera transmits live visual images of the baby through a secure and private closed system that families can access with their unique code and display on any internet-accessible device.

For security and safety, none of the images are recorded or stored, and only the infant’s parents are given unique usernames and passwords to access the live stream video of their babies on their mobile phones, tablets, laptops and/or desktop computers. The parents, in turn, may share access with family members near or far.

"Many parents have outside obligations, such as work, or caring for other small children at home that pull them away from the NICU," said Amy Marshall, RN, nurse manager of Lenox Hill Hospital’s NICU. "Having the option to make a ‘virtual visit’ to their child’s bedside at any time offers the family reassurance and peace of mind."

Lenox Hill Hospital is renowned for its exceptional obstetrical service and delivers approximately 4,500 babies per year. Its 28-bed, state-of-the-art, Level 3 Neonatal Intensive Care Unit is staffed by a team of specially trained physicians and nurses providing intensive, round-the-clock monitoring and treatment of low birth weight or sick newborns.

The NICVIEW technology, distributed by Natus Medical Incorporated, is currently serving families in approximately 90 hospitals across the US. During the past year alone, the NICVIEW technology enabled three million individual logins to participating NICUs in the United States from family members or invited viewers in 133 countries.

Maimonides Medical Center in Brooklyn, a Northwell Health affiliate, is also using an Internet-based NICU camera system developed by Angel Eye Camera Systems LLC.

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About Northwell Health
Northwell Health is New York State’s largest health care provider and private employer, with 21 hospitals and over 550 outpatient facilities. We care for more than two million people annually in the metro New York area and beyond, thanks to philanthropic support from our communities. Our 61,000 employees – 15,000+ nurses and nearly 3,400 physicians, including nearly 2,700 members of Northwell Health Physician Partners -- are working to change health care for the better. We’re making breakthroughs in medicine at the Feinstein Institute. We're training the next generation of medical professionals at the visionary Hofstra Northwell School of Medicine and the School of Graduate Nursing and Physician Assistant Studies. And we offer health insurance through CareConnect. For information on our more than 100 medical specialties, visit Northwell.edu.

Lenox Hill Hospital's Neonatal Intensive Care Unit

The Department of Pediatrics at Lenox Hill Hospital includes a 28-bed Neonatal Intensive Care Unit that is staffed by a team of specially trained physicians and nurses providing intensive, round-the-clock monitoring and treatment of low birth weight or sick newborns. In addition, our staff includes the full range of pediatric subspecialists and support personnel, including medical specialists, surgeons, developmental specialists, social workers, nutritionists, occupational therapists and lactation consultants, who work together to provide optimal care.