Lenox Hill Hospital Adds an Extra Level of Care for Critically Ill Patients

The eICU team has the ability to help monitor the entire population of critical care patients, providing an extra level of care for every patient.

Lenox Hill Hospital today announced the launch of its Electronic Intensive Care Unit (eICU) platform which expands and enhances care to critically ill patients by providing clinical teams in the ICU with around-the-clock remote access to an extensive network of specially trained critical care experts.  

The eICU program utilizes two-way audio/video technology to transmit information from the patient’s bedside to highly-specialized experts at Northwell Health’s telehealth unit at the Center for Emergency Medical Services. The unit is staffed by dedicated intensive care physicians, critical care nurses and other ICU specialists.  

“The eICU is not a replacement for traditional bedside care, but it does allow us to have an additional pair of eyes on our more complex patients,” said Jill Kalman, MD, Medical Director of Lenox Hill Hospital. “This technology has the potential to greatly improve our outcomes and efficiency in the ICU.”

The clinicians at the telehealth center are given real-time access to important patient information, such as vital signs and cardiac rhythms, so they can promptly provide their analysis and recommendations directly to the patient, their family and the on-site clinical team. The monitors and cameras have the ability to zoom in on details, such as a patient’s skin, blood pressure machine and medication doses, adding an additional layer of surveillance. The microphones and speakers allow for direct communication between the eICU and bedside teams.

In addition to consulting on specific cases, the eICU team has the ability to help monitor the entire population of critical care patients, providing an extra level of care for every patient. The recent implementation of eICUs at other Northwell Health hospitals has proven effective in improving the efficiency of the critical care staff.

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About Lenox Hill Hospital
Lenox Hill Hospital, a member of Northwell Health, is a 652-bed, fully accredited, acute care hospital located on Manhattan’s Upper East Side with a national reputation for outstanding patient care and innovative medical and surgical treatments. US News & World Report has ranked the hospital among the nation’s top 50 in Cardiology and Heart Surgery and among the top 10 hospitals in the state of New York with a total of 11 “high performing” designations for its clinical performance in Cancer, Diabetes & Endocrinology, Ear, Nose & Throat, Gastroenterology & GI Surgery, Geriatrics, Gynecology, Nephrology, Neurology & Neurosurgery, Orthopedics, Pulmonology and Urology. For more information, go to www.lenoxhillhospital.org.

Visit the Division of Critical Care Medicine at Lenox Hill Hospital

Critically ill adults are monitored by state-of-the-art equipment and treated by specially trained physicians and nurses in Lenox Hill Hospital's medical/surgical intensive care unit (ICU). The critical care team participates actively in multiple quality initiatives on the national, state and local level.