Patient Experience Recovery Bags Help Bring Smiles to Brain Tumor Neurosurgical Patients at Lenox Hill Hospital

Nicholas Raimondo happy to receive "patient experience" recovery bag.

New York, NY -- Nicholas Raimondo, 24, from Long Island, just had a craniotomy to remove a glioblastoma brain tumor, but he was all-smiles when a nurse visited him before surgery and gave him a “Patient Experience” recovery bag, funded by the Auxiliary at Lenox Hill Hospital, a member of Northwell Health.  The hospital’s Auxiliary funded the purchase of 50 recovery bags as part of the Brain Tumor Center’s Surviving Cancer Project. 

Mr. Raimondo was the hospital’s first brain tumor patient to receive the duffle bag filled with numerous items including a “Thinking of You” card, an incentive spirometer, toiletries case, Axillapilla® pillow, footies, fine motor tools, fleece blanket, key pouch, medication pouch, word search book, white board communicator, postcards, safety gait belt and a chemotherapy log. The Neuro/Brain BFFLBag®, designed by Elizabeth Chabner Thompson, MD and her childhood best friend Sara Kerr Reges, RN provides comfort, support and rehabilitation tools for patients recovering from brain tumors

“We are delighted to partner with Dr. Chabner Thompson and her team at the BFFL Company to help provide additional comfort to our patients suffering from brain tumors,” said John Boockvar, MD, the hospital’s director, Brain Tumor Center.  “We are also grateful to Lenox Hill’s Auxiliary for funding the purchase of the patient experience recovery bags. A patient goes through so much when diagnosed with a brain tumor and knowing that we can help make their patient experience a little bit better by presenting them with an instructional and comforting bag before surgery, certainly helps to lift up their spirits and sets them on the right track towards recovery.”

The bag sends the message “You’re going to make it through this and get back to your normal life. Dr Boockvar is going to help you every step of the way.”

"To have the opportunity to partner with Dr. Boockvar, Lenox Hill Hospital and the entire Northwell Health organization allows us to further our mission of providing more information, support and hard to find recovery essentials to the patient,” said Dr. Chabner Thompson.  “We focus on helping patients recover from treatments and surgery in comfort and with dignity. When nurses and doctors suggested specific recovery tools such as a whiteboard non-verbal communicator, grips to assist with motor skills and a gait belt to help patients take steady steps, we got to work sourcing and creating these tools.  That’s what our company does, so partnering with Dr. Boockvar was a natural fit.  He thinks outside the ‘box’ when it comes to helping his patients.”


About Northwell Health
Northwell Health (formerly North Shore-LIJ Health System) is New York State’s largest health care provider and private employer. With 21 hospitals and nearly 450 outpatient practices, we serve more than 1.8 million people annually in the metro New York area and beyond. Our 61,000 employees work to change health care for the better. We’re making breakthroughs in medicine at the Feinstein Institute. We're training the next generation of medical professionals at the visionary Hofstra Northwell School of Medicine and the School of Graduate Nursing and Physician Assistant Studies. And we offer health insurance through CareConnect. For information on our services in more than 100 medical specialties, visit


About Lenox Hill Hospital

Lenox Hill Hospital, a member of Northwell Health, is a 652-bed, fully accredited, acute care hospital located on Manhattan’s Upper East Side with a national reputation for outstanding patient care and innovative medical and surgical treatments. US News & World Report has ranked the hospital among the nation’s top 50 in Cardiology and Heart Surgery and among the top 10 hospitals in the state of New York with a total of 11 “high performing” designations for its clinical performance in Cancer, Diabetes & Endocrinology, Ear, Nose & Throat, Gastroenterology & GI Surgery, Geriatrics, Gynecology, Nephrology, Neurology & Neurosurgery, Orthopedics, Pulmonology and Urology. For more information, go to

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