MANHASSET, NY -- The head of the North Shore-LIJ Health System’s 2,400-member physician group practice has been recognized with a national award for his efforts in establishing a patient-centric culture among the health system’s approximately 450 outpatient physician offices.
Press Ganey, a South Bend, IN firm that works with more than 10,000 health care organizations worldwide, presented its inaugural Physician of the Year Award to Ira Nash, MD, senior vice president and executive director of the North Shore-LIJ Medical Group.
The organization cited Dr. Nash’s “fierce advocacy of patient experience and transparency initiatives to drive performance improvement across his substantial organization” in bestowing the award.
Under Dr. Nash’s leadership, the North Shore-LIJ Medical Group this August became the first large medical group in the New York metropolitan area to begin posting online patient reviews of its doctors. North Shore-LIJ’s “Find a Doctor” profile pages provide consumers with feedback from actual patients on physicians practicing in one of the health system’s 450 Medical Group offices throughout the metropolitan area.
“Working together with the other physicians on the Medical Group Patient Experience Committee, we now present our patients and our prospective patients with reliable and timely information about the care our physicians provide,” Dr. Nash said in accepting the award.
The Press Ganey Physician of the Year Award recognizes a physician who demonstrates exceptional leadership and who has realized tangible success improving the patient experience, reducing patient and caregiver suffering and who promotes compassionate connected care in their organization.
Dr. Nash said the award is gratifying, but more importantly, the health system’s doctors have made patient experience a priority. “We have helped to engage our entire workforce in focusing on the needs of those who put their trust in us at the most vulnerable times in their lives,” he said.
The award was presented Nov. 11 at Press Ganey’s annual client conference in Orlando, FL. Patrick T. Ryan, chief executive officer of Press Ganey, praised Dr. Nash and other award recipients. “The individuals and organizations recognized today all have led visionary initiatives to reduce patient suffering and deliver superior care experiences,” he said.
About North Shore-LIJ Medical Group
North Shore-LIJ Medical Group, a multi-specialty group practice of world-class physicians employed by North Shore-LIJ Health System, is dedicated to quality, compassion and innovation across the full spectrum of healthcare – providing care when and where our patients need it.
The clinical excellence of our more than 2,400 physicians, in over 100 medical and surgical specialties, is complemented by our connection to the state-of-the-art North Shore-LIJ hospitals and ambulatory facilities, the advancements of The Feinstein Institute for Medical Research and the academic leadership of Hofstra North Shore-LIJ School of Medicine. North Shore-LIJ Medical Group provides care in community-based practices in more than 190 locations and within all North Shore-LIJ hospitals, across New York City and Nassau, Suffolk and Westchester counties. For more information, please visit us at NSLIJDocs.com.