Patient & Customer Experience
Our mission at Northwell Health is to improve the health and quality of life for the people and communities we serve by providing world-class service and patient/customer-centric care.
Patient and Customer Experience at Northwell aims to improve, challenge and lead the design of experiences our patients, families and customers desire.
At Northwell Health, our patients and customers matter most.
New therapies, technologies and discoveries are giving health care providers new ways to cure disease and improve wellness. Every employee of Northwell Health is here to care for you, our patients, families and customers.
Patient and Customer Experience at Northwell brings the focus to your needs and finds innovative ways to partner and create a consistent patient and customer experience at every Northwell Health facility.
If you would like to learn more about programs hospital/facility, click here for contact information.
Commitment to Diversity & Inclusion
Home care services
Language access services
Manage your care
Northwell Health Physician Partners
Patient's Bill of Rights
Patient & family partnership council
Private duty nurse services
Protecting patient privacy
Support groups & resources
Treatments & services
Wellness & prevention