Research has demonstrated that there are barriers to access and disparities in care and outcomes for different multicultural groups. Northwell Health wants to be trusted by all communities served and be viewed as the health care partner of choice.
Northwell Health aims to become an indispensable community asset by responding to identified health needs through education, advocacy, partnerships and programs which can result in improved access to care and excellent health outcomes.
Located in Great Neck, NY, Spinney Hill is a diverse community primarily compromised of low to middle income individuals and families. In partnership with the Spinney Hill community, the Office of Community and Public Health (OCPH), established a coalition of civic, community, legislative and faith-based leaders to formalize a plan to inform, enable, empower and incentivize people to make impactful behavioral changes for a healthier lifestyle. The OCPH “Health on the Hill” initiative addresses the four strategic directions of the National Prevention Agenda through innovative and evidence-based community programs that address the health and wellness disparities within the community.
Since 2013, the OCPH as part of the coalition conducted a community health assessment, which identifies health issues and strategies to promote healthy eating and active living. Community health screenings, health education, physical activity and evidence-based chronic disease self-management programs are held at neighborhood locations. The second annual Spinney Hill Farmer’s Market, supported by a grant from the Manhasset Community Fund Greentree Foundation, and staffed with local youth workers and volunteers, operated from July through October of 2014.
In 2014, DIHL partnered with New Yorkers for Children (NYFC), FEGS Health and Human Services and the Walgreens Family of Companies to offer an educational/vocational development program, Futures in Motion: A Youth Career Alliance Network (Youth CAN!). The program aims to positively impact the outcomes of youth aging out of foster care, including their overall health and well-being, by exposing them to potential careers in healthcare and retail, and by equipping them with fundamental skills and knowledge to prepare them in finding sustainable employment. Citibank provided grant support and financial counseling for youth participants.
Program activities occurred at Northwell Health’s Center for Learning and Innovation (CLI) and at the FEGS Academy over an 11-week period. This unique cross-sector collaboration allowed experts in their respective fields to address some of the challenges faced by youth aging out of foster care and create solutions to help them transition into stable adulthood. Each student was partnered with an individual mentor from the health system or Walgreens Family of Companies to provide guidance and coaching on a more personal, one-to-one basis.
The Feinstein Institute for Medical Research/Research Community Advisory Board (RCAB) provides advice about social, ethical and communal matters to investigators conducting research under the auspices of the health system.
- Engage with advocacy groups, community leaders, healthcare professionals and consumers.
- Explore the capacity of communities and the institution to engage each other in partnerships for Community Based Participatory Research.
- Assist in the elimination of healthcare disparities in research by identifying and encouraging cultural sensitivity in the conduct of research studies.
- Advise the Human Research Protections Program on hot topics related to the conduct of clinical research, such as policies on the dissemination of research findings to research participants and to the general public.
- Advocate for clinical research through mutual support and outreach.
- The RCAB has a Chair plus 18-20 members representing diverse sections of the communities served by the Northwell Health. Voting decisions are made by majority. Northwell Health employees may not serve as voting members of the RCAB. Employees may serve as ex-officio members, subject matter experts, or as staff to the RCAB. The RCAB was established in 2010 and the committee meets every other month.
Northwell Health is committed to meeting the needs of the communities where we provide care. That means going beyond providing extraordinary healthcare to also providing community care. The Office of Community and Public Health is responsible for fulfilling a number of regulatory requirements for the health system, including community benefit.
Community benefit consists of programs and activities that provide treatment or promote health and healing as a response to identified community needs. This includes charity care, unreimbursed Medicaid, health professions education, research, community health improvement services and community benefit operations. In 2013, Northwell Health contributed more than $750.4 million in community benefit contributions by participating in 3,250 unique programs serving more than 2.0 million community members.
Northwell Health's Office of Community and Public Health (OCPH) partners with human resources to coordinate diversity and inclusion summer internship opportunities for local youth in high school, college and graduate school. The Greater New York Hospital Association (GNYHA) sponsors a diversity and inclusion summer enrichment internship program in collaboration with the Institute for Diversity in Health Management, the National Association of Health Services Executives and the Association of Hispanic Healthcare Executives. This program is open to undergraduate and graduate students pursuing a degree or concentration in health services management and seeks to promote diversity in healthcare management, and members of underrepresented communities are encouraged to apply. Each year, interns are screened by GNYHA and matched to health system projects relative to their education.
The OCPH has partnered with the National Center for Suburban Studies at Hofstra University to support their annual celebration of Suburban Diversity, which brings together Long Islanders from across the multicultural spectrum, gay and lesbian communities as well as individuals with disabilities. The program recognizes the idea – and ideal – that we can be stronger for our differences if we come together to appreciate them.
The Long Island Regional Adult Education Network (LI-RAEN) serves 77 adult literacy centers throughout Nassau and Suffolk counties and also works closely with other public service agencies addressing emerging, transitional, and incumbent workers’ literacy needs. “The ABCs of Good Health” courses for the LI-RAEN adult education programs included lessons on how to live healthier and communicate effectively with doctors. DIHL staff also presented to the LI-RAEN educators on incorporating effective communication tenets into their lessons.