As our surrounding communities have become increasingly diverse, Northwell Health, one of the largest health networks in the New York metropolitan area, has formalized its diversity, inclusion and health literacy strategy. Advancing cultural and linguistic competence and promoting effective health care communication are key components of our mission to provide excellent patient-centered care, eliminate health disparities and enhance health outcomes for patients, families and members of our communities.
Diversity, Inclusion and Health Literacy (DIHL) is a division of the Office of Community and Public Health. We drive Northwell Health's mission to promote, sustain and advance an environment that supports equity, diversity, health literacy and community. Strategies and principles of DIHL are essential to transforming the health and wellness of all populations.
Our mission aligns with two of the four strategic directions of the Surgeon General’s National Prevention Strategy – “empowered people” and “elimination of health disparities” – which are fundamental to improving the nation’s health. DIHL established network-wide policies and procedures to ensure meaningful access to services, programs and activities to incorporate health literacy, language access and cultural competency as an integral part of the delivery of safe, quality patient-centered care.
Our ultimate goal is to deliver the highest quality care to all, regardless of race, ethnicity or cultural background, as well as language proficiency, literacy, age, gender, gender identity, sexual orientation, religion, disability or socioeconomic status.
Jennifer Mieres, MD
- Senior Vice President, Center for Equity of Care,
Chief Diversity and Inclusion Officer,
Professor of Cardiology and Population Health,
Donald and Barbara Zucker School of Medicine at Hofstra/Northwell
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